Guangdong Puda Electrical Appliance Co., Ltd.

Guangdong Puda Electrical Appliance Co., Ltd.

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Guangdong Puda Electrical Appliance Co., Ltd.
Home> Industry Information> Commercial induction cooker after-sales maintenance -elecapoka

Commercial induction cooker after-sales maintenance -elecapoka

March 28, 2020

High Power Induction cooker Commercial electromagnetic stove after-sale machine installation and precautions:

First, the induction cooker installation work instructions

1. How many large induction cookers should be installed to understand whether the customer's total power cord, control box, control switch, tap water, etc. are reasonable (such as unreasonable guidance, assistance to customers) and construction.

2. Induction Cooker Electric made in What materials, materials, and materials are required to install this project.

3. Commercial Induction Cooker After arriving at the construction site, check whether the customer's main power cord, control box, control switch, tap water, etc. are reasonable, and place the induction cooker in the location specified by the customer.

4. Connect the power cord and tap water, remove the protective film, and adjust the balance of the stove.

5. Carefully handle the wires and water pipes in a reasonable condition and reasonable process.

6. Clean up the construction site and repeat the inspection once. Open the tap water switch and check if the water inlet is good. Fill the tap water.

7. Put the power switch on, plug in the operating keyboard, clamp the ammeter to adjust the fire switch to the maximum, and start the test machine to check the performance indicators of each part (see performance parameter table).

8. Carefully and carefully train the customer's use instructions, working principle and troubleshooting of common faults, patience and customer to explain the problems raised by the customer (until the customer understands), let the customer know the product, understand the product Use and use.

9. Fill in the engineering service confirmation form carefully, and the engineering service confirmation form and the delivery order will allow the customer to sign and confirm.

10. Report the specific installation situation and hand over the engineering service confirmation form and delivery note after each business trip.

Second, the machine installation precautions

1. How to configure the input power cord and power switch

power

Cable specification

Description

switch

3.5KW

2*4+1*4

3- core cable (2 4mm2 wires and 4mm2 ground wire)

Single phase 220V-30A open

6KW

3*4+1*2.5

4- core cable (3 4mm2 wires and 2.5mm2 ground wire)

Three-phase 380V-15A open

8-15KW

3*6+1*4

4- core cable (3 6mm2 wires and 4mm2 ground wire)

Three-phase 380V-30A open

20KW

3*10+1*6

4- core cable (3 10mm2 wires and 6mm2 ground wire)

Three-phase 380V-50A open

25KW

3*10+1*6

4- core cable (3 10mm2 wires and 6mm2 ground wire)

Three-phase 380V-63A open

30KW

3*16+1*10

4- core cable (3 16mm2 wires and 10mm2 ground wire)

Three-phase 380V-80A open

T1 4

1. The power consumption voltage of the machine should be matched with the grid voltage. The fire line, neutral line and ground line should be clearly divided, and the wiring must be tight.

2. Connect the special protection switch, the power supply must have a ground wire, and the body casing must be well grounded!

Third, use and precautions

1, the display panel explains:

The display panel is a human-machine interface with power, heating, setting, and fault indicators. The digital tube displays the firepower. If there is a fault, the digital tube displays the fault code. (Note: In order to maintain the accuracy and maintenance of the material in time for maintenance, please be sure to see the fault code if there is a fault)

2, the basic operation:

2.1. After power-on, the gear display will flash “P”. After the system self-test, the display will show “0”, operate the “firepower adjustment” switch, and it will be OFF to 5 gears. At the same time, there will be corresponding files on the display. The bit shows that the machine is running at different powers, the power from 1 to 5 is increased sequentially, and the power is output at 0 (the machine stops heating). 2.2. Turn on the power switch, the working status indicator shows green, indicating that the induction cooker is in the standby state. Turn the rotary knob clockwise to start the induction cooker. At this time, the indicator light is red, indicating that the induction cooker is in working condition.

2.3, the constant alarm: If there is undervoltage, overvoltage, overheating and other faults, the machine automatically protects, and the buzzer sounds "drip...". At this point, please see the number or letter displayed on the display and turn off the power.

3, cleaning and maintenance:

(1) Before turning off the power, please cut off the power to prevent electric shock.

(2), do not directly wash the body with water, wipe with a soft cloth dampened with water.

(3) Do not place flammable materials or acidic or alkaline materials around the furnace.

4. User notice:

(1) Due to the hysteresis of temperature conduction, even if the product has a dry pot protection function, dry burning may cause damage or change of the pot.

Shape, so it is highly recommended that you try not to have dry burns.

(2) Please try to use the company's matching pots in order to get the best heating effect. If you use other brands of pots, it may cause performance degradation or even malfunction and damage to the machine.

(3) Due to the delay in the temperature of the induction cooker product and the difference in boiling point temperature in each region, it is normal for the effects of different regions to be different when performing cooking and porridge.

(4) When an abnormality occurs when using this product, please turn off the power immediately and contact the service unit of the company for disposal. Do not disassemble it yourself to avoid danger.

5, note:

(1), Do not rinse the Portable Induction Cooktop's body directly with water.

(2) Do not heat the empty pot for too long to avoid danger.

(3) Do not insert foreign objects such as iron wire into the exhaust port and the suction port to avoid electric shock. When using, ensure that the exhaust port and the suction port are unobstructed.

(4) Please install the commercial induction cooker in a dry and ventilated position.

(5) Do not place the main unit in a high temperature environment and keep it away from fire.

Maintenance work instructions and common troubleshooting methods

First, the induction cooker maintenance operation guide

1. Ask how big the induction cooker, the fault condition, what model or barcode, when to install the machine, contact, address, phone.

2. Analyze or view the configuration of the induction cooker, analyze the cause of the failure, judge the speed and accuracy of your own product, estimate what problems, and what materials to bring.

3. Prepare materials and bring good tools to start.

4. After arriving at the site, check the date of the induction cooker loan, whether it is within the warranty period, if the shipping date or the warranty period is in doubt, contact the after-sales service headquarters or the sales department to ask clearly and carefully check the damage degree of the induction cooker parts and the warranty period. The parts are repaired immediately after the warranty is naturally damaged. If the warranty period or spare parts are not covered by the warranty or caused by human damage, make it clear to the customer, and the quotation customer will confirm the repair.

5. If the materials found on the site are not correct or the materials are not brought, the local electronics store can purchase them, and immediately ask the superior instructions.

6. After the completion of the maintenance, clean up the construction site, check the construction once, turn the tap switch on, check if the water is in good condition, and fill the tap water.

7. Put the power switch on, plug in the operating keyboard, clamp the ammeter to adjust the fire switch to the maximum, and start the test machine to check the performance indicators of each part.

8. Carefully and carefully train the customer's use instructions, working principle and troubleshooting of common faults, patience and customer to explain the problems raised by the customer (until the customer understands), let the customer know the product, understand the product Use and use.

9. Fill in the engineering service confirmation form carefully, and the engineering service confirmation form allows the customer to sign and confirm.

10. Report the specific reasons, failure analysis, maintenance results and handover engineering service confirmation form after each business trip.

Second, abnormal alarm and display:

1, commercial induction cooker (type A)

When the machine is in an abnormal situation, if there is a fault such as undervoltage, overvoltage, overheating, etc., the machine will automatically protect, the alarm light will be on, the digital tube will flash, and the buzzer will sound “drip...”. The operating keypad displays the E-XX text and the last two digits are indicated as alarm codes. The manufacturer uses this code to quickly locate the cause of the failure. (Note: the user display shows a number or letter code corresponding to)

2, commercial induction cooker (type B)

When the machine has abnormal conditions, such as no pot or pot is not suitable, IGBT overheating, excessive current and other faults, the machine automatically protects, the indicator light will flash, and the buzzer will sound “drip...”, indicating The flashing of the lamp is different, and the difference of the alarm sounds represents different faults, and the manufacturer quickly locates the cause of the fault through the instruction. (Note: The user indicator flashes differently, and the different alarm sounds correspond to the fault signal)

Third, the fault reset:

In the event of a fault, the fault can be reset by means of the ENTER key or the heating switch (fire switch). If the fault is not eliminated, the reset does not take effect.

Fourth, the operation keyboard and user display interface

The operation keyboard is used by operators and maintenance personnel to monitor the performance indexes of various parts of the induction cooker and adjust the basic operating parameters of the induction cooker.

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